FairPlay Privacy Policy

This privacy policy is short, direct, and written in plain English. Nobody is asked to navigate confusing legal language or endless fine print. Whether you browse the platform, request an ID through the support desk, or log in to place bets on cricket, this page outlines exactly what data is collected, how it is used, and how it is secured.

The core rule is simple: we keep only what an active account genuinely needs to function safely. Personal details are never sold, rented, or traded to outside marketing agencies. Every security measure is designed to protect your wallet, verify legitimate transactions, and provide a fair betting experience.

Information We Collect — Only the Verified Basics

A betting account requires far less personal information than most people think. We gather minimal data strictly to keep your account safe and your transactions verified:

  • Contact Information

    New IDs are initiated through direct chat or simple sign-up, meaning the primary initial record is your active 10-digit mobile number or chosen user ID.

  • Basic Profile Details

    When setting up your account, you provide a display name or unique username and choose your password.

  • Transaction Details

    When you deposit or withdraw funds, the system records the transaction amount, timestamp, and bank or UPI reference number (such as a UTR number). Full bank account passwords or private payment credentials never touch our servers.

  • Technical Server Logs

    Like almost all web servers, our system automatically notes your IP address, device type, browser user-agent, and the pages requested. These logs help us detect broken links and block malicious traffic.

How We Use Your Information

Data is retained only when it serves an operational purpose:

  • Account Access and Support: Your contact details allow the support desk to assist you with login issues, password resets, or delayed payment confirmations.
  • Wallet and Payment Matching: Transaction records allow our finance team to match your deposit directly to your wallet balance so you can bet without delay.
  • Fraud Prevention: Basic verification checks ensure that withdrawals are sent strictly to a bank account or UPI ID matching the registered user's name.
  • Platform Performance: General usage data shows which game sections or match boards need speed improvements and helps us fix slow-loading pages.

We do not build advertising profiles, and your phone number is never shared with third parties for promotional calls or marketing schemes.

Cookies and Session Handling

Cookies on the site serve functional purposes rather than tracking your browsing habits across the web:

  • Session Cookies: These keep your account logged in as you move from the cricket exchange to live casino tables, eliminating the need to re-enter your password on every page.
  • Preference Cookies: These store basic interface choices, such as your selected sports tab or dismissed notification banners.
  • No Third-Party Ad Trackers: We do not use third-party tracking pixels or commercial ad tags that follow you to other websites.

You can clear cookies through your browser settings at any time. The website will still load normally, though you will need to enter your login credentials again.

Where Your Data Sits — Clear Division of Information

To keep user data safe, technical site data and account transaction data are handled separately:

Data Type What Is Collected Purpose Where It Is Handled
Server Logs IP address, timestamp, page path Site upkeep and error tracking Secure hosting server
Account Credentials Registered mobile number, user ID, password Login authentication and account access Official account database
Financial Records Deposit amounts, withdrawal receipts, UTR codes Processing payouts and confirming wallet balances Secure cashier gateway
Identity Proof KYC documents for payout verification Preventing fraud and meeting same-name payout rules Verification desk

Data Security and Encryption

Traffic between your mobile phone or computer and the betting platform is protected by standard HTTPS encryption. This protects your login attempts and payment requests from third-party interception on public Wi-Fi or mobile networks.

On our side, access to player files is restricted to authorized personnel who handle account verification and payment processing. Every administrative action is logged to prevent unauthorized access. Payment processing is routed through encrypted gateway rails, ensuring that sensitive card or banking credentials are never stored in a plain database.

Your Rights and Account Control

You maintain full control over the information connected to your betting ID:

  • Review Your Details

    You can ask the support team to show the registered contact information attached to your profile.

  • Correct Information

    If your registered name or payment details contain an error, contact support to update the file before requesting a payout.

  • Account Closure

    If you decide to stop betting, you can request full account closure and data deactivation through the help desk.

  • Responsible Gaming Controls

    You can request temporary cool-off breaks, deposit limits, or self-exclusion options at any time.

FairPlay Privacy Policy FAQ

No. Your phone number is used exclusively for account authentication, password recovery via OTP, and direct customer support. It is never sold or shared with outside marketing firms.

Yes. KYC verification files and bank account numbers are used strictly to ensure that payouts reach the genuine account owner. They are stored in an encrypted environment and are only accessible by verified finance staff.

You can contact the official support desk at any time to close your account and request the removal of non-essential profile data, subject to mandatory transaction record-keeping rules.

Change your password immediately using the reset option on the login screen, and alert the support team so they can temporarily lock transactions on your wallet balance.